Privacy Policy
Effective Date: 7/05/2025
At auto-tribe.co.za, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
By using our platform, you agree to the terms outlined below.
1. Information We Collect
a. Personal Information:
- Name
- Email address
- Phone number (including WhatsApp numbers)
- ID number (if required for verification)
- Location and province
- Vehicle information (make, model, year, registration, etc.)
b. Website Usage Information:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on the site
c. Tracking Data:
We use cookies, the Meta Pixel, Google Ads tags, and other tracking technologies to optimize your experience and track ad performance.
2. How We Use Your Information
We use your information to:
- Match car buyers and sellers with dealerships
- Generate leads for subscribed dealerships
- Communicate with you via WhatsApp, email, or phone
- Improve our website and advertising performance
- Send updates, promotions, or important notices (with your consent)
3. WhatsApp Conversations
When you use our "Chat with us on WhatsApp" feature:
- We track when a conversation is started (via Meta Pixel events).
- We do not monitor the contents of WhatsApp conversations.
- Your number will only be used for communication related to your request or inquiry.
4. Sharing of Information
We do not sell your personal data to third parties.
We may share information with:
- Subscribed dealerships (only with your permission or as part of a submitted lead)
- Service providers who help us with hosting, marketing, or analytics
- Legal authorities, if required by law or court order
5. Data Security
We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, no system is 100% secure. Use of our platform is at your own risk.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Correct or update your information
- Request deletion of your data (subject to legal retention requirements)
- Opt out of marketing communication at any time
To exercise your rights, contact us at info@auto-tribe.co.za.
7. Cookies and Tracking
We use cookies to:
- Remember your preferences
- Track user behavior for analytics
- Improve advertising targeting
You can manage or disable cookies in your browser settings. Disabling cookies may affect site functionality.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of our site after changes indicates your acceptance of the updated terms.
9. Contact Us
If you have any questions or concerns regarding this policy, contact us:
Email: info@auto-tribe.co.za
Website: www.auto-tribe.co.za
